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How we run Exchange Online
Learn how Microsoft architects and operates the world's largest Exchange deployment.
How does Microsoft run the world's largest Exchange implementation? This session will explore what it takes to keep Exchange Online humming smoothly and how running the service helps improve the product.
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Jeff Mealiffe is a Senior Program Manager in the Microsoft Exchange Customer Experience group, part of the Microsoft Exchange engineering team based in Redmond, Washington.
Jeff is responsible for multiple areas related to Exchange deployment experience for customers and partners. He manages partner programs related to Exchange solutions, helping to build Exchange knowledge with Microsoft’s partners and increase ease of product deployment and customer satisfaction. He also engages directly with customers as a result of executive-level escalations to ensure that issues are resolved efficiently by Microsoft services and the product group and that the knowledge gained from these escalations affects future product development.
Jeff uses his deep technical background to manage engineering projects either within the Exchange product or
in a segment of the Exchange product ecosystem, including end-to-end management of Exchange virtualization supportability and deployment scenarios. He has held various roles in the Exchange engineering team during his
13 years at Microsoft, and his project experience and knowledge of the product have gained him recognition
as an Exchange expert.